FAQ

  • Is the ceramic dishwasher safe?
    • Yes, my ceramics are dishwasher, microwave and oven safe. They are made of high-quality materials, can withstand the heat and are designed for easy cleaning in the dishwasher. Enjoy the convenience without sacrificing quality.
  • What are the payment options?
    • American Express, Apple Pay, Google Pay, iDEAL, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, Visa
  • How long does shipping take?
    • Orders are processed and shipped within 5 working days.
  • What are the shipping costs?
    • All orders in the Netherlands are shipped with POSTNL. The costs within the Netherlands are €4.95 for shipping. If you order above €50.00, shipping is free.
    • All orders within Europe are shipped with POSTNL/DHL Express. The costs within Europe are €12.95 for shipping. If you order above €100.00, shipping is free. If your country is not listed or you are unable to place an order, please contact me here.
    • All orders in the rest of the world are shipped with POSTNL/DHL Express. The costs for the rest of the world are € 19.95 for each shipment. If you order above €150, shipping is free. If your country is not listed or you are unable to place an order, please contact me here.
    • Hidde Idzinga is not responsible for any customs duties and taxes that may apply to your order. Any charges incurred during or after shipment are the responsibility of the customer.
  • Can I track my order?
    • When placing the order you will receive a Track and Trace code with which you can track the status and location of your package. Stay informed of the delivery progress every step of the way.
  • What is your return policy?
  • How do I contact customer service?